FAQ

How organic & natural are Botanica Bunny products?

All the ingredients used to craft Botanica Bunny products are never toxic, mostly organic, and are always naturally grown (no pesticides, hormones, or chemicals). Ingredients are purchased from ethical and sustainable whole-sale sources or local vendors of Virginia. A safe natural preservative is used to expand the shelf-life of very natural formulas. Botanica Bunny products are only tested on humans.

International shipping?

Currently, all shipments are made in the United States and within its territories.

What is the process for orders?

Once an order is placed, an email will be manually sent to the customer to confirm their order within 12 hours. I am a one woman business and craft each product freshly upon order. Crafting orders takes 5 – 10 business days (Saturday, Sunday & U.S. National Holidays are not included).  If the process takes longer than estimated you will be notified via. email.

How long does shipping take?

This depends on the shipping destination and which day of the week an order is sent. Orders are shipped everyday of the week except for Sunday. On average an order takes 1 – 4 business days. Once an order is shipped, an email will be sent to the customer to notify their shipment.

To expedite shipping, directly contact through the “Contact” menu feature or send an email to hello@botanicabunny.com

Which shipping service is used?

USPS First Class & Priority Mail

Return/Exchange/Refund Policy

All orders are final. No returns, exchanges, or refunds. I am not responsible for lost or stolen items. Please make sure to provide the correct shipping address including room # for apartments. You can keep up with your shipment using the given USPS Tracking # via. email.

Interested in bulk purchases?

If you would like to order a large quantity or wish to stock Botanica Bunny products, please inquire via. email.

You may also include in the message detailed info describing your business, why you’d like to stock Botanica Bunny products, & which products you’re interested.

Want to be a Botanica Bunny Influencer?

Are you passionate about beauty, wellness, and/or self-care? If you’re drawn to Botanica Bunny products & would like to support the brand, this may be your chance to be one of our brand influencers. This will include: receiving free products, your very own discount code to shop with & a discount code for your audience, readily equipping you to share what you love about our botanical magic with the world via. social media platforms and word of mouth! You must be a U.S. resident 18+ with interactive followers. Provide your info through the “Contact” menu feature or via. email to hello@botanicabunny.com, please include in your application:

  • Your name
  • Information about you!
  • How did you discover Botanica Bunny?
  • Have you used any B.B. products before?
  • Which products would you like to promote? Why?

 If you have any other questions or concerns, please feel free to contact hello@botanicabunny.com.